Email Look and Feel
Adding a Logo
To add a logo you need to know the URL of the logo image. This will be something like http://demo.assetbank.co.uk/assetbank-standard/images/standard/asset_bank_logo.png. In most web browsers you can find the URL of your Asset Bank's logo by logging in to Asset Bank, right-clicking on the logo at the top left of the page and choosing 'Copy Image Location' or 'Copy Image URL'.
Once you know the logo URL, log in to Asset Bank as an admin user then go to Admin->Content->Email Templates->Set the logo image to include in emails. Enter the logo URL (you can paste it from the clipboard if you used the tip above to copy the URL) then press Save. At this point you will probably want to send an email to yourself to test the logo; you can do this by finding yourself in Admin->Users and then clicking the "message" link in the search results.
Viewing the Logo
Many mail clients don't show remote images until the reader explicitly loads them for privacy and security reasons. For example an email with a logo may look like this initially in OS X Mail:
The email client usually provides a button that loads and shows images, in this example OS X Mail will show the logo after "Load Remote Content" is pressed:
Many mail clients provide a setting for users who don't want to have to manually load images, for example OS X Mail has a "Load remote content in messages" option in Preferences->Viewing.
Advanced: Logos for Internally-Hosted Asset Banks
The logo URL should be accessible by everyone who your Asset Bank will send emails to; if not some recipients will be unable to see the logo. If your Asset Bank is hosted on an internal network and is not accessible from the wider internet then you can upload the logo to an externally-accessible web server (for example your company's web site) and then use the URL of the external version for the "Email Logo URL" setting.
Advanced: Changing the Look and Feel of Emails
You can change the HTML used in all templates by editing the 'base' and 'logo' email templates (in Admin->Content->Email Templates). This should only be attempted if you are familiar with HTML coding and authoring HTML emails and are prepared to maintain the custom HTML on an ongoing basis (e.g. fix any layout issues after an Asset Bank upgrade caused by incompatibility between the custom layout HTML and the new email templates that come with the new Asset Bank version).
The 'base' template is "wrapped" around every templated email. The 'base' template contains two special tokens: #content# is expanded to the main content of the email and #logo# is expanded to the logo HTML if a logo URL is configured or the empty string if not.
The 'logo' template is used to produce the HTML to use in the #logo# area of the base template. The special token #logoUrl# is expanded to the value of the "Email logo URL" setting.