Asset Bank is protected against a type of security vulnerability called a Cross Site Request Forgery (CSRF) attack. In some situations, you may see an error similar to this:

The error you are seeing indicates that Asset Bank is not satisfied that the request is secure.

To resolve this, follow these steps in order until the issue is resolved:

Step 1

It is possible that this is simply because your session has expired. Please try logging out of Asset Bank, logging back in and then trying to view the original page you were trying to access.

Step 2

Clear your browser's cache. Please refer to your browser's instructions on how to do this. For example, instructions for Google Chrome can be found here.

Step 3

If you are still seeing the CSRF message, please contact our support team who will be able to help you. In your request, please provide the URL of the page you were trying to access.