What is consultancy?
The aim of consultancy is to help you arrive at a point where your Asset Bank is customised and configured to meet the needs of your users, the user experience is smooth, and you are comfortable with the different options that have been implemented. For new implementations of Asset Bank we recommend a period of consultancy as this helps to ensure our experience and insight can assist you in configuring a well-optimised system.
When working with you we aim to be flexible to ensure you get a tailored experience that maximises the value you receive from our services. Often there may be specific queries or topics that you wish to discuss, or alternatively, browsing through our detailed Consultancy Topics document can help to draw out specific topics of interest - especially during the initial setup.
What is the process?
Prior to making tangible changes to your configuration, it is important to ensure that the system is designed in a way that will be effective when implemented. When setting up a new system is can be tempting to upload files and consider the different settings available to you later, but often spending the time doing the due diligence of configuration can save you time in the long run.
We understand that sometimes technology alone is not enough to fully support your aims, and that sometimes digital libraries need a fresh approach or restructure. Our consultants have a wealth of experience delivering successful DAM projects that have transformed the way our clients handle their digital assets.
Adapting as you grow
Existing clients can leverage our expertise to re-invigorate or further improve their Asset Bank implementation. We work closely with clients to ensure you have a successful launch of your new Asset Bank. However, as time progresses there are often changes to your organisation structure or user requirements, which means your system needs to adapt in order to ensure ongoing success. Whether you are updating your system to cater to changing needs or expanding the use of your system to new teams or assets, our consultancy team has the experience to provide insights and advice to your project.
Example projects that we've worked with in the past are rolling out your DAM program to different regions, expanding to different user groups, or improving searchability for key assets. We often take a blended approach, providing experience and 'best practice' advice in addition to tackling some of the more complex technical tasks to keep your project progress effectively.
We offer consultancy on a pay-as-you-go model, working with you to create the project structure that is needed. From a few hours with a consultant to work through a specific issue to a large scale change program, we will create the team with the expertise you need. For large projects, we will typically work with you to provide an initial estimate for the cost of the project before we start to ensure there are no unpleasant surprises.
If you are looking to make improvements and breathe life back into an existing system, then our Healthcheck Package can be a great option to help you on your way.
Getting it done
Whilst our consultants have extensive experience in delivering DAM projects, we understand that sometimes an extra pair of hands can be useful to manage the project and keep things on track. Where this is useful, we can arrange a dedicated project manager to ensure that all the activities are needed to take your project through to launch are completed smoothly.
Whilst we work on a time and materials basis, we always aim to create an initial quote for you at the start of the project to give you some indication of how the project as a whole will progress. As we work with you, we'll make sure to keep you up to date of any deviations from the plan so there are no sudden surprises about the cost!