The steps to upgrading (or reinstalling) ImageMagick (on Windows) are:

1. Make sure that your version of Java is up to date. Follow our guide to upgrading Java if you are unsure.
2. Consider suspending your Asset Bank (by stopping Tomcat). This step is not essential, however Asset Bank will show an error if any user performs any action that requires an image conversion while ImageMagick is being reinstalled.
3. Identify the ImageMagick home directory, i.e. the directory in which it is currently installed. By default this will be C:\Program Files\ImageMagick. If not, check the ApplicationSettings file for the setting imagemagick-path – this will be set to the ImageMagick home directory.
4. If you have previously reinstalled ImageMagick manually, i.e. since your initial installation of Asset Bank, then uninstall the existing version from the Control Panel. This step is not essential, but it keeps your ‘Start’ menu tidy (otherwise you will see multiple versions of IM in it).
5. Download the installation files for ImageMagick. We currently support the latest version of ImageMagick 7, which can be downloaded here.
6. Run the installer and follow the prompts to install ImageMagick to the home directory identified in step 2 above. This usually involves changing the directory suggested by the installer to remove the version information from the directory name.
7. Tick the option to 'Install legacy utilities
8. ImageMagick is no longer shipped with convert.exe, which is required for Asset Bank conversions. As a workaround, you will need to create a symbolic link using magick.exe. Open an administrative command prompt within the ImageMagick directory and run

   mklink /H convert.exe magick.exe

9. Start Asset Bank if you stopped it in step 1. If you didn’t, you don’t need to restart it unless you changed the ImageMagick home directory (and therefore the setting ‘imagemagick-path’).