If you are experiencing issues in your conversions of PSD files (such as the thumbnails looking incorrect), it is possible to change the way in which they are rendered by Asset Bank and ImageMagick. This is controlled through the layered-psd-conversion-method setting.
This setting has the following possible values:
- image-data: use the image data section in the PSD, ignoring the layers. If 'Maximize Compatibility' is not enabled on the saved PSD, this uses ImageMagick to create the flattened image. This is the default value for version 3.1613.14 and later.
- merge-layers: take the layers from the PSD file and merge them using ImageMagick.
- auto: try to auto detect whether the file was saved with 'Maximize Compatibility'. If so, use image-data. If not, use merge-layers. Only use this if using image-data does not provide you with the correct results. This is the default setting for version 3.1613.13 and earlier.
If you find that the conversions of multi-layer PSDs generated by Asset Bank are entirely white (i.e. an empty image), please try using the autovalue for this setting.
If you find that the conversions of multi-layer PSDs generated by Asset Bank use incorrect borders for the image (e.g. the conversion show the entirety of all of the layers, rather than just the area that you are interested in), please try using the image-datavalue for this setting.
A restart of the Tomcat instance running on your Asset Bank server will be required for any changes to this setting to take effect.