If you host with us

It is possible to choose your own URL for your Asset Bank. This will need to be a subdomain, of a domain you already own, or you could purchase a new one. If you would like to do this then please ask your network administrator to create a CNAME record for this subdomain.

Point this at the URL of your application - which will be in the form [yourcompanyname].assetbank-server.com - and notify us of your chosen subdomain so we can complete your configuration on our server.

We do enforce SSL on our servers, so you will either need to supply certificates for your subdomain, or we will redirect your http subdomain to our https subdomain for your app.

If you need a CSR in order to do this, we can generate one and send it to you if we are given the following information:

Common Name: The fully-qualified domain name, or URL, you're securing.
If you are requesting a Wildcard certificate, add an asterisk (*) to the left of the common name where you want the wildcard, for example *.coolexample.com.

Organization: The legally-registered name for your business. If you are enrolling as an individual, enter the certificate requestor's name.

Organization Unit: If applicable, enter the DBA (doing business as) name.

City or Locality: Name of the city where your organization is registered/located. Do not abbreviate.

State or Province: Name of the state or province where your organization is located. Do not abbreviate.

Country: The two-letter International Organization for Standardization (ISO) format country code for where your organization is legally registered.

Please note you will need to generate an SSL certificate for use with Apache Webserver.

While the primary responsibility for monitoring certificate renewals is with your IT team, we do also monitor these and if we haven't heard from you close to the expiry date - usually a few weeks before - we get in touch to discuss the process and request new files.

If we don't hear back from you and the expiry date is reached, an error message will be displayed to users trying to access your site. When this happens, we can temporarily move your Application to being accessible at our domain ( assetbank-server.com ) using our certificate to ensure consistent access to your application.

If you host Asset Bank On-Premise

Although it is possible to configure Tomcat itself to use SSL (and there is documentation available online about this), we recommend using a web server as the process of configuring IIS or Apache for SSL is well documented.

Asset Bank will work equally well with IIS or Apache - we recommend using whichever web server your IT team are most familiar with. We find that most clients using a Windows server use IIS, while those on Linux use Apache (IIS is Windows only!)